[wHITE PAPER] how tablets for sales staff enhance the customer experience

What in-store shoppers need today is interaction with Sales Associates who can give them accurate, knowledgeable and personalised information quickly. One way of achieving this is by empowering Sales staff with a tablet. This white paper explains how equipping Sales people with a mobile device helps stores give so much more to their customers.

This white paper examines :

• Today's in-store environment
• The reasons why physical stores are implementing tablet programmes
• Measuring tablet performance
• Implementing a tablet programme
• What the future holds for digital in store

Several practical examples are provided throughout the document to demonstrate how a tablet contributes to the customer journey, improving the overall Customer Experience (CX).